Parallels Between Iatrogenic Harm and Healthcare AI
Iatrogenic medicine, which refers to harm caused by medical examination or treatment, is often an overlooked but critically important area within healthcare. This oversight can breed a dangerous sense of overconfidence within the system. Yet, true progress hinges on our willingness to confront these unintended consequences. The spectrum of iatrogenic harm is broad, encompassing everything from the acknowledged side effects of medications and vaccines to the repercussions of unnecessary procedures and the deeply damaging experience of gaslighting patients when medical professionals feel uncertain about their symptoms. Perhaps it's the inherent desire to believe in the safety and efficacy of our interventions that leads to a reluctance to deeply scrutinize this field. However, by failing to fully acknowledge the harm we can cause, by often falling short in providing truly informed consent, we inadvertently contribute to the growing erosion of trust between patients and medical doctors – a critical issue that demands our urgent attention.
Given our historical tendency to underemphasize iatrogenic harm in traditional medicine, we cannot afford to repeat these oversights as we integrate AI into healthcare; instead, we must proactively develop a system of continuous evaluation and feedback, fostering a culture shift that embraces the admission of our limitations and cultivates honesty about both the known and the unknown unknowns inherent in this rapidly evolving field.
But the critical question then becomes: how do we proactively implement this continuous evaluation and foster such a cultural shift in the context of healthcare AI? Would every hospital, for instance, need a dedicated patient safety officer specifically focused on AI-related risks, alongside a multidisciplinary AI governance team? What kind of organizational structure would be necessary to provide effective oversight of these complex systems? Furthermore, what ongoing education and training would be required for the individuals performing these crucial evaluation and governance roles? And perhaps most importantly, how would we rigorously evaluate the effectiveness of these measures? How do we systematically track instances of AI-related harm and demonstrate a tangible reduction over time? Ultimately, what is the comprehensive model we need to develop to ensure the safe and ethical integration of AI into healthcare, learning from the blind spots of our past?
The challenges and potential pitfalls we face with AI in healthcare also echo the often-turbulent journey of Electronic Health Record (EHR) implementation. Having spent four years immersed in that field, I came away with a profound understanding that many EHR systems, despite their promise, often fell short of delivering truly thoughtful and forward-facing technology. The well-intentioned adage of "don't let perfect be the enemy of good" sometimes inadvertently lowered standards, creating a technological landscape that, by settling for mediocrity, hindered our ability to reach the highest levels of efficiency and patient care.
One crucial aspect of EHR development that offered a degree of safety was the availability of sandbox environments – isolated testing grounds where different system builds could be rigorously evaluated before live deployment. This raises a critical question for AI in healthcare: does a similar robust sandbox environment exist for AI algorithms before they are integrated into clinical practice? Can we thoroughly test AI models in realistic but controlled settings to identify potential biases, errors, and unintended consequences before they impact patient care?
Furthermore, the scale of AI integration into hospital environments is a significant unknown. How deeply will AI be woven into clinical workflows? And what robust downtime procedures and, even more importantly, comprehensive downtime preparation will be necessary? My experience with EHRs taught me that seemingly simple changes could unravel due to unforeseen dependencies. Will AI be similarly susceptible to these "unknown unknowns"? Is there a critical checkpoint, a moment of truth, to rigorously verify the accuracy and reliability of the information and recommendations provided by AI before it influences critical healthcare decisions? These are the crucial lessons from my EHR journey that should inform our cautious and thorough approach to the AI revolution in healthcare.
The immense potential of AI in healthcare is undeniable, yet the lessons from our past, particularly the often-underacknowledged complexities and unintended harms within traditional medicine and the challenging implementation of EHR systems, serve as a stark reminder of the critical need for vigilance. My hope is that this space can become more than just a repository for my own evolving thoughts. More importantly, I aspire to connect with others – fellow clinicians, technologists, patients, ethicists, and policymakers – who have also grappled with these profound considerations. Perhaps within this shared exploration, we can collectively flush out these nascent ideas, learn from diverse experiences, and, hopefully, unearth insights and answers that extend far beyond my own current understanding. The path forward in integrating AI into healthcare must be one of shared learning, cautious progress, and an unwavering commitment to patient safety and equitable care for all.